Free Printable Repair Order Intake Sheet - Auto Shop PDF

A repair order intake sheet for shop workflow, not owner maintenance logs

A repair order intake sheet helps service advisors capture the customer concern, vehicle details, authorization status, promise time, estimate notes, and handoff details before a technician starts work.

Authorization is included because repair shops need a clear record of customer approval, estimate review, diagnostic authorization, and communication timing.

Use this printable with your shop management system, written estimates, local repair order requirements, warranty rules, and customer privacy procedures.

Practical setup tips

Before printing the Repair Order Intake Sheet, decide what one row represents and how often the page will be reviewed. That keeps the sheet from becoming a catch-all notes page and makes the finished record easier to compare with similar pages in the same binder or workflow.

• Customer should be filled in consistently so the sheet remains useful after the first day of use.
• Vehicle should be filled in consistently so the sheet remains useful after the first day of use.
• Complaint / request should be filled in consistently so the sheet remains useful after the first day of use.
• Authorization should be filled in consistently so the sheet remains useful after the first day of use.
• Promise time should be filled in consistently so the sheet remains useful after the first day of use.
• Advisor notes should be filled in consistently so the sheet remains useful after the first day of use.

If the printable is part of a formal, financial, medical, legal, or compliance workflow, use it as a planning and note-taking aid alongside the official system or professional guidance that applies to your situation.